CRM Consulting Services
CRM Project Consulting
CRM Consulting for Specific Domains
CRM Consulting to Drive Customer and Revenue Growth
See how CRM consulting can cure acute CRM pains to achieve a more gainful customer lifecycle management.
Patchy and incomplete customer info
360-degree customer view
Low performers in sales, marketing and customer service
Increased productivity of sales, marketing and customer service employees
Ineffective cross-departmental collaboration due to the lack of CRM integration with other enterprise systems
Efficient cross-departmental collaboration due to integrated systems and joint workflows
Decreased customer loyalty due to bad customer experience
Better customer satisfaction and retention
CRM investments that do not pay off
High ROI of your CRM investment
Hampered decision-making due to poor data quality and, as a result, inaccurate reports
Improved decision-making based on reliable reporting and forecasting
Axiom #1: Business issues CAN be solved with technology
CRM-enabled business process automation is proven to efficiently solve business issues in sales, customer service and marketing, helping companies to get:
- A 23-30% increase in marketing ROI.
- A 30-45% increase in sales revenue.
- A 90-98% CSAT score.
Axiom #2: The collaboration of in-house managers and CRM consultants brings the most successful process changes
Our CRM consultants leverage their technical mastery and industry experience to help your in-house managers bring their process improvements to life with a high payoff. Thus, better customer acquisition, conversion and substantial revenue increase are the most common business benefits you’ll get from the collaboration with Our CRM team.